Akai customer service

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Customer Service

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Phone: 401.658.4032

  • How to reach a live person:
    • Press 2
  • Hours of Operation:
    • Mon-Fri: 8:30am-9pm
      Sat: 9am-5pm
  • Email:
  • Customer service link:
  • Main Company URL:
  • Description:
    • You might want to try the "Customer Service link" above for a full list of Akai's support email addresses.

User Reviews

08
May

Posted by Anonymous


on 5/8/18 at 10:41AM

Hi.
I don't know who to talk to so I am hoping you can contact the correct department to resolve my problem. I have tried to extend my guarantee to 3 years via www.akaionline.co
I am being prevented access because of a problem with the website security certification. Neither Firefox or Microsoft Edge will permit access. I do not want to miss out on this extension opportunity so can you please adcise.
Thank You

04
Mar

Posted by Anonymous


on 3/4/18 at 6:33AM

I have an AKAI flat screen tv. The screen indicates that there is no signal. The tv service provider says the receiver is working as it should. It was suggested that I contact AKAI to find out if the configuration had changed itself. Can you help?

26
Dec

Posted by Jim


on 12/26/16 at 6:25PM

So far I am unimpressed. Cannot use the MPK Mini I just got because your site won't let me in to download and it seems AKAI does not care. Cannot reach anyone at the customer service phone number. Please fix it!!!

26
Dec

Posted by Anonymous


on 12/26/16 at 11:46AM

Cannot download software
because your website is down
Please advise..

23
Sep

Posted by Anonymous


on 9/23/16 at 3:41AM

i live in kolkata west bengal i purchase akai 4412mobile phone on 22.6.16 but phone is not charging and i m not found service centre so kindly help me for service centre address and contact no

View all 16 Akai customer service reviews »
Customer Service Ratings

Based on 71 votes.

2.9

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Akai customer service news
AKAI India Reinvigorates with 'Customers' First' Approach, Targets 15% Market Share by 2020

Setting up an in-house call center to address customer issues will be one of the initiatives that company is implementing right now. The aim is to reach maximum customers with quality products and an extensive after sales services network. Customer ...

Is the $4 million Akai Gurley settlement enough to curb police brutality?

In a case that frustrated two major American minority groups, the family of Akai Gurley, a black man fatally shot by a New York City police officer, will receive more than $4 million in compensation. Craig Ruttle/AP. Protesters attend a rally in the ...

NYPD officer found guilty for fatally shooting unarmed Akai Gurley

New York Police Department Officer Peter Liang was found guilty on charges related to the death of Akai Gurley. Liang was patrolling a housing complex when he claims he accidentally fired his gun, killing Gurley. He now faces up to 15 years in prison.

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