Acronis customer service

Find contact information for Acronis customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest Acronis customer service news.

Customer Service

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NO PHONE SUPPORT

How to reach a live person:
- This information has not been added.
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Hours of Operation:
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Email:
- This information has not been added.
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Customer service link:
- Click Here
Main Company URL:
- http://www.acronis.com
Description:
- Acronis is blatant on their site about not providing phone support. They direct everyone to utilize their live chat at:
  
  http://www.acronis.com/contactsupportprod.html?d=2

User Reviews

Jun

Posted by Mike

on 6/22/18 at 5:33AM

Have been trying to contact Acronis for ages. I have a question regarding upgrading to a new version of Home Image, but I get stopped cold because when I enter my totally valid Serial Code (which I purchased for full price) It is deemed invalid . At that point you are ineligible to ask a question.No email no live chat get lost ! I can't be the first customer to experience this !
Mike Berry ( Valid Acronis software purchaser!!)

Aug

Posted by David Smith

on 8/30/14 at 1:43PM

There is no official support for Acronis but you can try some one I know who can fix Acronis

Premium Tech Support for USA Canada

May

Posted by Anonymous

on 5/2/14 at 4:00PM

Purchased Acronis 2014 3 PC License - have Product DVD from Acronis with my name on
the DVD, tried installing, wants serial # (shown on DVD) entered the 64-character serial number - BUT NOTHING HAPPENS!!! And nobody to contact

Apr

Posted by Anonymous

on 4/11/14 at 5:49PM

Worst support reach-ability I have experienced in my over 30 years in the IT arena...

Dec

Posted by Anonymous

on 12/1/13 at 4:30PM

I just purchased [true image 2014} two days ago. I cannot get the product installed completely. When the install process asked me to update, it ask again for a serial number. It will not accept the one off the box. I tried going for SUPPORT, no such luck there.
The person writing the quick start guide has made it so very difficult to follow.
JUST WHAT IS THE CUSTOMER TO DO, HOW CAN ONE GET THROUGH TO CUSTOME SUPPORT?

View all 7 Acronis customer service reviews »

Acronis customer service

Customer Service

User Reviews

Jun

Posted by Mike

Aug

Posted by David Smith

May

Posted by Anonymous

Apr

Posted by Anonymous

Dec

Posted by Anonymous

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